FOR MASTER-PLANNED COMMUNITIES, HOAS AND METRO DISTRICTS
The community website residents actually open.
Pipit turns your rulebook, calendars and everything happening nearby into one site residents check every day, with plain-English answers they can verify. Fewer repeat questions for your staff.
Sound familiar?
The same questions, every week
Trash day. Pool hours. Fence colors. Your staff answers them one email at a time, and the Facebook group answers them wrong.
Answers buried in PDFs
The rulebook is 90 pages on a district site most residents can’t find. So they guess, and some of them get a letter.
News nobody sees
Events, openings and notices are spread across portals, flyers and social media. Residents hear about the pumpkin patch the day after it closes.
Pipit puts it all in one place and turns it into what residents need to know today, before anyone has to ask.
Now this is where I want my tax dollars going…
A Sterling Ranch resident, the day the community assistant launched
What residents get
All of it is live on Sterling Ranch Society today.
Plus the food truck schedule, pool status, local makers, a resident guide and seasonal roundups like the fall events guide.
An assistant you can check
Residents get a plain-English answer they can act on. Every answer shows its work.
It answers only from your rulebook, calendars and guides.
The exact section it used sits right under the answer.
When it can’t find something, it says so and points residents to who can help.
Built for public bodies
The things a board or district needs to know before saying yes.
Sources, every time
Every answer links to the official document it came from, so residents and staff can check it.
Your documents stay yours
Pipit reads your rules and calendars to answer questions. They are never sold, shared or used to train anything.
Independent and additive
Pipit sits alongside your official website and links to it. Nothing official moves or changes.
Built to be accessible
Large type, real headings, plain language and pages that work with a keyboard, on a phone or a desktop.
For the people who run the community
A question log shows every question residents ask and how well it was answered. Rate the answers, fix the ones that miss, and see what's confusing people before it turns into a heated thread.
If forty people ask about pool hours in May, the pool page needs work, and you'll know that week.
No sales call. Just a reply by email.
Why not just a chatbot, or a template site?
There are plenty of both. Here's what you won't find anywhere else.
Help before anyone asks
Pipit turns calendars, forecasts, menus and openings into a page that’s useful the moment someone opens it, with no question required.
Plain-English answers
Rules written in legalese come back as a sentence a neighbor would say, with the official wording right underneath.
Answers you can trust
It answers only from your documents, shows the exact section and says when it doesn’t know. No made-up rules.
One answer from every source
HOA rules, metro district notices, calendars and local places, pulled into a single answer.
Made by a resident
Built by a Sterling Ranch neighbor who served on the community’s board and uses it every day.
Something people want to open
Engraved art, a masthead and a fresh edition every morning, like a small-town paper.
Good for local businesses
Makers and new shops get found by the people who live closest to them, free.
You can see what residents need
The question log shows every question and how well it was answered.
Coming soon: ask your community's questions right from ChatGPT or Claude, plus an app and texting.
Made by a neighbor
Pipit is made by Idea Kitchen, a Colorado company run by Marissa Goldberg. Marissa is a working mom who has lived in Sterling Ranch since 2019. She was the first resident elected to the Sterling Ranch Community Authority Board and served as a metro district representative from 2020 to 2023, so she has sat through the budget meetings, read the rulebook cover to cover and answered the trash-day questions herself.
Sterling Ranch Society is the site she wanted as a resident: one place to check before a busy day, with answers she could trust. Pipit is how other communities get the same thing.
How it works
01
Tell us about your community
Fill out the short form below. There’s no call to schedule.
02
We set it up for you
Your rulebook, calendars, amenities and local spots go in. You get a preview link to try with a few residents.
03
It keeps itself current
Calendars, openings and food trucks update on their own. Send a correction anytime.
Pricing
Starting at $50,000 to set up and $1,500 a month.
Setup covers your documents, calendars, branding and an illustrated 3D map of your community. The monthly fee covers hosting, the assistant, updates and support. Final pricing depends on the size of the community; ask for a quote in the form below.
Common questions
What if the assistant gets something wrong?
It’s built to answer only from your documents and to show the section it used, so anyone can check it. When it can’t find something, it says so. Every answer also lands in the question log, where you can flag the ones that miss.
How is this different from Nextdoor or our Facebook group?
Those wait for someone to post and someone else to answer, and nobody checks the answers. Pipit shows what’s happening before anyone asks, and its answers come from your official documents with the source attached.
How will residents know what’s official?
Every answer links to the official document it came from. The site is labeled as an independent resource and sends residents to the HOA or district whenever that’s where the answer lives.
Do we have to replace our official HOA or district website?
No. Pipit sits alongside it. Sterling Ranch Society is independent and links out to the official sources.
Can we try it before committing?
Yes. Every community gets a preview link to test with a few residents before anything goes live.
Request Pipit for your community
A small group of founding communities is being set up this winter. Tell us a little about yours; it takes about two minutes.
Boards, districts, managers and residents are all welcome to ask.
Got it, thank you.
We'll look at your community and email you within a few days with what a Pipit site could look like there.
Not ready yet? Open Sterling Ranch Society and ask the assistant a question.